Privacy Policy

Tri-City Premier Detailing

Effective Date: March 13, 2026

Tri-City Premier Detailing ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

Information We Collect

When you interact with Tri-City Premier Detailing, we may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Vehicle information (if provided for service requests)

  • Appointment or service details

Website Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies or analytics tools)

This information is collected when you:

  • Fill out a form on our website

  • Book an appointment

  • Request service information

  • Contact us via phone, text, or email

How We Use Your Information

We use the information we collect to:

  • Schedule and manage detailing appointments

  • Communicate with you about your services

  • Send appointment confirmations and updates

  • Provide customer support

  • Improve our website and services

  • Respond to inquiries or service requests

SMS Communication

By providing your phone number through our website forms or booking system, you consent to receive SMS messages from Tri-City Premier Detailing related to:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Customer service communications

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying:

STOP

For assistance, reply HELP or contact us at:

Email: [email protected]
Phone: +1 423-430-9553

We do not send marketing or promotional SMS messages without explicit consent.

SMS Opt-In Data – No Sharing Policy

Information collected as part of your SMS opt-in — including your phone number and consent status — will not be shared with, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes. This data is collected solely to facilitate the SMS communications described above and is used for no other purpose. Opt-in data will not be used by any third party to send you messages of any kind.

Sharing of Information

Tri-City Premier Detailing does not sell, rent, or share your personal information with third parties for marketing purposes.

We may share limited information with trusted service providers only when necessary to operate our business, such as:

  • Scheduling software providers

  • Communication platforms used to send SMS messages

  • Website hosting providers

These providers are required to keep your information secure and confidential.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use the site. This information helps us improve user experience and website performance.

You may disable cookies through your browser settings if you prefer.

Your Privacy Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal data

To make a request, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Tri-City Premier Detailing
Contact: Evan Hall
Email: [email protected]
Phone: +1 423-430-9553

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Proudly providing the highest quality detailing to the entire Tri-Cities region, including Johnson City, Kingsport, Bristol, Abingdon, Elizabethton, and Piney Flats.

Copyright © 2026. Tri-City Premier Detailing. All Rights Reserved.